Dear customers, 

We understand the concerns around COVID-19 and like you, we are monitoring the latest news and we are following advice from various government and health authorities on how to best protect our customers and our teams. 

As our stores have begun to re-open, we wanted to share the measures in place to ensure a safe and clean environment. 

All Volcom Retails stores have signage up to direct customers to maintain adequate distancing, surfaces are frequently being disinfected, employees are instructed to regularly wash their hands, practice social distancing and wipe down the counters between customers. We will continue to follow the directions of our local governing bodies and implement measures as advised.

We thank you for your support during this difficult time and if you have any further questions, please email:

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Please note: Due to COVID-19 and the increased volume of online orders, please allow an additional 1-2 business days to receive your order. 

For all updates on Aus Post shipping information, including COVID-19 shipping delays, please click on the below link: Aus Post Important Updates

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Stay Safe, Stay True to This.