How long does it take to receive a credit back from a return?


Important Notice

Current restrictions are impacting returns. We are working hard to have your return processed asap.


Once your product has been physically received and processed back to stock, please allow 3-5 business days for our returns department to refund your account accordingly. Once this refund has been successfully processed a credit memo will be emailed to the address on file as proof of the refund reflecting back to you.


To lodge your return follow this link.

If you still have any inquiries, please email us at


Note: Current restrictions are impacting return deliveries. We are working hard to process your return asap.

For all updates on Aus Post shipping information, including COVID-19 shipping delays, please click on the following link: Aus Post Important Updates