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How long is your return period?

Volcom
Written by Volcom Support

Important Notice

Current restrictions are impacting return deliveries. We are working hard to process your return asap.

 

Terms & Conditions for your Return

Volcom is committed to customer satisfaction. We want to assure you are 100% satisfied with the product you purchased, which is why we offer a FREE 30 day return period on all items ordered online. To be eligible for return:

 

  • Item(s) have to be initiated for return and placed in the post within 30 days of the purchase date.
  • Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty (marked in red on the product description)
  • Item(s) must be in the original packaging which must be in original condition. This includes branded dust bags or shoeboxes. You don’t need clear plastic packaging.
  • Item(s) must be unworn and unused with the original tags still attached. Items sealed for hygiene reasons can only be returned if the seal is intact.

To lodge your return follow this link.

If you still have any inquiries, please email us at onlinesupport@volcom.com.au

 

Note: For all updates on Aus Post shipping information, including COVID-19 shipping delays, please click on the following link: Aus Post Important Updates