Once your order has been invoiced and officially shipped out, an automatic email will be sent to you which will include the tracking number affiliated with your shipment. If you do not receive your order confirmation email within a few minutes, please check your email spam folder. You can also log onto www.volcom.com.au using your username and password to view previous order confirmations, statuses, returns authorisations, tracking numbers, etc. 

If you still are experiencing issues locating the appropriate tracking information or never received a confirmation email, please contact our customer service department via email at onlinesupport@volcom.com.au and one of our representatives will be happy to assist you.