What is your return policy?
We will follow our current return policy which is located HERE. In addition, wetsuits must not be worn in the water for them to be eligible for return.
Do you offer a warranty on your product?
Yes! Please refer to our warranty information on the tab below.
What countries do you ship to?
As of now, we are only shipping our wetsuits within Australia.
How do I know what size to select?
Please use the fit guide chart in the section above. If you are on the border our suggestion is to size up.
What is the difference between the wetsuits?
All of the wetsuits are constructed the same. The differences are in the thickness of neoprene, inclusion of a hood on select styles, and the price.
How do you take care of your Wetsuit?
To properly care for your Wetsuit and to prevent any void of warranty, we recommend that the Wetsuits never be put in a washer or a dryer and should never be left in direct sunlight to dry. Wetsuits should always be rinsed with fresh water and hung to dry not in direct sunlight. When hanging to dry, avoid hanging by shoulders as we recommend it to be folded over a bar or hanger at the waistline. Light soap or detergent is okay to use when washing.
Wetsuits: Such Product is warranted against manufacturer defects pertaining to the workmanship of the product for a period of one (1) years from the original purchase date.
To be eligible under the Wetsuit Warranty Program, the original purchaser of the product must provide Volcom with a proof of purchase of an eligible product in the form of (a) an online order confirmation sent by Volcom, (b) a bank statement or credit card statement reflecting the purchase and purchase date of the product, or (c) the original, itemised packing slip provided by Volcom with the shipment of the product reflecting the purchase and purchase date of the product (collectively, “Proof of Purchase”).
What this warranty does not cover:
The Wetsuit Warranty Program does not cover defects due to normal wear and tear, damages related to accident, alteration of product, improper care and/or negligence, sun damage, or the natural breakdown of colours and materials over time. The use of bleaches, wash additives, dry cleaning, machine drying, and/or the failure to properly wash Product will make the Product ineligible for coverage under the Wetsuit Warranty Program.
To properly care for your Wetsuit and to prevent any void of warranty, we recommend that the Wetsuits never be put in a washer or a dryer and should never be left in direct sunlight to dry. Wetsuits should always be rinsed with fresh water and hung to dry not in direct sunlight. When hanging to dry, avoid hanging by shoulders as we recommend it to be folded over a bar or hanger at the waistline. Light soap or detergent is okay to use when washing.
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