COVID-19 UPDATE: April 1st, 2020
Our distribution centre (located in VIC) is operating under regular business hours. Our current delivery times are being met within our standard delivery times.
Our warehouse will continue to take precautionary measures to keeps its staff safe by temperature checks, providing and enforcing mask wearing, face screens, sanitisers, gloves and overalls. The warehouse and its amenities will also be continuously sanitised throughout the day.
All Volcom retail stores including Victoria stores, are now open and operating under regular business hours.
For Easter Weekend Trading Hours and COVID-19 updates.
All Volcom retail stores have signage up to direct customers to maintain adequate distancing, surfaces are frequently being disinfected, employees are instructed to regularly wash their hands, practice social distancing and wipe down the counters between customers. We will continue to follow the directions of our local governing bodies and implement measures as advised.
We thank you for your support during this difficult time and if you have any further questions contact: email@example.com
EASTER WEEKEND SHIPPING UPDATES
Please note: Due to the Easter Public Holiday long weekend delivery times may be affected. Our partner courier Auspost delivery service will be closed on Easter Friday through to Easter Monday with some exceptions in some metro areas. Please allow an additional 2-5 business days to receive your order.
For all updates on Aus Post shipping information, including COVID-19 shipping delays, please click on the below link: Aus Post Important Updates
Enjoy FREE Standard Shipping on all orders over $65.00 to valid addresses in Australia!* (3-7 business days). For orders under $65.00, the shipping fee is $7.95.
We also offer Express Shipping to valid addresses in Australia!* (2-3 business days). The shipping fee is $9.95 for all orders.
*Carrier delays: shipping carriers are currently experiencing delays due to overwhelming volume. Please be patient and allow up to 5 business days for your tracking information to update once you are notified of shipment. We apologise for any inconvenience these delays may cause and thank you for your continued patience.
Stay Safe, Stay True to This.