Last Revised October 21, 2016
Information We Collect
We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, IP address, telephone number or mobile phone identifier, gender, contact lists, social media information, location (including GPS) information, activity and performance information, and when necessary, credit card information. We also collect information about gift and e-postcard recipients provided by the giver.We may also collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us. We may combine information you give us with other information from Volcom sources, transactions and communications. This may include, but is not limited to, information from Volcom stores, direct mail, catalogs, events, products and applications, or other Volcom interactions. We may also combine that information with data that is publicly available and data from third parties.
How We Collect Information
Use Of Information
We may use your information to provide products and services to you including:
Enhancing, personalising and customising user experiences, such as placing an order and other activities
Communicating with you about your purchase, account information or customer service
Analysing user behaviour and trends to better understand our customers and gain consumer insights
Providing and conducting marketing and promotions
Communicating with you about our products, services and events, and for other promotional purposes
Administering contests, promotions, events, surveys or other features
Displaying relevant marketing to you and other information about Volcom
We only send you communications if you have opted-in to receive Volcom e-mails and/or SMS messages. If you no longer want to receive emails/SMS messages or want to delete/update your personal data, please visit the registration page at (http://volcom.com/email_preferences/)
Protection of Information
Volcom uses technical and organisational measures designed to protect your information against unauthorised access, theft, and loss. While Volcom strives to protect its user's personal information and privacy, we cannot guarantee 100% the security or confidentiality of any information that you provide to us or that is otherwise disclosed by you online We recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords.
We do not knowingly collect or solicit information online from children under 13 and we do not specifically target children under 13 in our marketing materials or other advertising.
Links To Third Parties
Opt-Out, Delete Or Modify Information
You may cancel your account, or opt-out of receiving e-mail messages from Volcom at any time. You can also modify or delete your account profile within certain Volcom services through your account.
To unsubscribe and stop receiving communications from Volcom, you can change your account settings or follow the instructions enclosed within the email, text message, notification or other promotional message or communication. If you have unsubscribed from any Volcom communications, due to production schedules, you may receive communications already in production. Volcom may keep information and content in our backup files and archives.