We would be more than happy to set you up with a warranty claim to see what we can do to help you repair/replace your item as long as it falls within our warranty period and was purchased from an authorized dealer of ours.

To initiate the warranty claim, we simply request you email us onlinesupport@volcom.com.au,

 1-2 images of the defective product, a copy of your proof of purchase or bank statement, and the below information for a prompt warranty claim.

 

Name:

Address:

Email:

Phone #

Item name:

Item #

Size:

Colour:

Where item purchased:

Issue:

Purchase date:

 

Once onlinesupport@volcom.com.au receive your information, one of our representatives will be in contact with you on the next steps for the process. If you do not have all of the above information, please email us as much information as possible and we will gladly assist you with this.