Warranty Procedure


In case you are experiencing any quality issues please read and follow the below Warranty Procedure Notes.

Please let us help and assist you further. Please share the below details with us:


* Order #

* Images supporting the issue you are experiencing (if you haven't yet)

* Any other supporting information that will help us look into and determine the problem


You can email the above information to onlinesupport@volcom.com.au

Appreciate your taking the time to share the above with us, one of our friendly Customer Service Team members will be able to assist you further based on the information provided.


Things to Rember

* If you purchased from an authorized Volcom dealer you will go back to such Store to initiate your warranty

* Online orders will not be accepted for refund or exchange within our retail/outlet locations. 


Thank you